SafeCircle — Privacy Policy

Last updated: July 2026

1. Who we are

SafeCircle is operated by Spectre Group (Pty) Ltd, a company registered in South Africa. SafeCircle operates under a registered design with the Companies and Intellectual Property Commission (CIPC) of South Africa, design number F2026/00758. This policy explains what personal information SafeCircle collects, why, and how it’s protected, in line with the Protection of Personal Information Act (POPIA).

2. What we collect

We only collect what’s needed to run the check-in service:

• Name, email address, and phone number for the registered Member, Account holder, and any listed contacts.
• Check-in timestamps, so a missed check-in can be detected.
• For PREMIUM CARE / Circle Plan only: the single most recent saved home location for geofencing, automatically and permanently deleted 30 days after it’s set. No location history is ever kept.
• Banking reference and payment status, needed to administer the subscription.

3. What we don’t do

• Your data is never sold, to anyone, under any circumstances.
• Your data is never shared with third parties for marketing or advertising purposes.
• Your data is never used for any purpose other than providing the SafeCircle service to you — no profiling, no analytics resale, no unrelated use.

4. Who we share data with

Data is only shared with the specific third-party services genuinely required to run SafeCircle, strictly for that purpose:

• Ozow — for payment processing.
• Push notification and email providers — to deliver reminders and alerts.

SafeCircle does not store your banking details directly; payments are processed by Ozow.

5. Voice check-in

Voice check-in is processed using your device’s/browser’s built-in speech recognition. SafeCircle is not a voice biometric product — it does not store voice recordings, does not create a voiceprint, and cannot verify who is speaking. See our Terms & Conditions for full detail.

6. Location data (geofencing)

Geofencing (Circle Plan / PREMIUM CARE only) stores a single saved home point and a radius you choose, up to 1 km. No location history or movement trail is ever created. This saved point is automatically and permanently deleted 30 days after it’s set, whether or not it was used.

7. How long we keep your data

We keep your account information for as long as your subscription is active, and for a reasonable period after cancellation for legal, tax, and dispute-resolution purposes. Geofencing location data follows the 30-day automatic deletion described above regardless of subscription status.

8. Your rights under POPIA

You can request access to, correction of, or deletion of your personal information at any time. Contact us at info@safecircle.co.za and we’ll respond within a reasonable time.

9. Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and disclosure. No system is perfectly secure, and we can’t guarantee absolute security of information transmitted over the internet.

10. Children

SafeCircle may be used to help keep an eye on a child or young person’s daily safety, set up and managed by a parent or legal guardian. Account creation itself requires the account creator to be 18 or older.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified by email where reasonably possible.

12. Contact us

SafeCircle
Email: info@safecircle.co.za
Website: www.safecircle.co.za